This​ ​6-week course​ ​will​ ​introduce​ ​students​ ​to​ ​the​ ​basics​ ​of​ ​user​ ​experience​ ​and​​ ​research.​ We​ ​will​ ​examine​ ​a​ ​wide​ ​range​ ​of​ ​methods​ ​and discuss​ ​how​ ​to​ ​determine​ ​when​ ​to​ ​use​ ​them​ ​and​ ​how​ ​to​ ​develop​ ​appropriate​ ​research questions.​ ​Course​ ​assignments​ ​will​ ​provide​ ​real-world​ ​experience​ ​so​ ​that​ ​students​ ​will​ ​be prepared​ ​to​ ​undertake​ ​their​ ​own​ ​research​ ​projects​ ​after​ ​the​ ​completion​ ​of​ ​the​ ​course.

The course takes a process approach: students will learn how to define research objectives, develop a research plan, conduct in-depth interviews and a survey, analyze results, and report findings effectively. Students will get personalized feedback on how to present findings to stakeholders effectively.

Dates and Times (six 2-hour classes, 4-6p PT | 7-9p ET)

• Apr 8

• Apr 15

• Apr 22

• Apr 29

• May 6

• May 13

• May 20

Cost: $450 USD

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After this short course, you will be able to…

• Understand and explain to others what user experience research is and what it can contribute to a design effort

• Select the proper research method for given research questions

• Develop, conduct, analyze, and report findings from a survey

• Develop, conduct, analyze, and report findings from in-depth interviews

• Create an impactful deliverable of research findings

• Ensure that research is applicable to product development

Course Prerequisites: none

Recommended Text: Understanding Your Users, 2nd Edition, by Kathy Baxter, Catherine Courage, Kelly Caine, ISBN: 9780128006092

Other Materials:

• Students will use Google Forms to conduct surveys.

• All other reading materials will be free to download .pdf texts.

• Online resource: What & Why of Usability - usability.gov

Intended Audience: This​ ​short course​ ​is​ ​intended​ ​for​ anybody​ ​interested​ ​in​ ​obtaining​ ​knowledge​ ​about​ ​user​ ​research.​ ​Students​ ​do​ ​not​ ​need​ ​pre​-existing research​ ​experience​ ​for​ ​this​ ​course.

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What past students have to say about this course:

“The ability to confidently choose research methods is the important thing I gained in this course. I also learned a lot about presenting findings.”

“I gained a better understanding of which method to choose, when, and why.”

“We were able to cover A LOT of course material.”

“The live online experience is much better than watching a recording!”

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This short course is led by:

Jen Romano, Ph.D. is an Experiential Design Leader, UX Research Strategist (prior Google, Facebook, Instagram), instructor at UC Berkeley Extension, instructor at the University of Maryland, and UXR Coach. Jen teaches graduate-level classes, trains UX professionals, and coaches people who are entering the field. Jen is passionate about training the BEST researchers in the world, and this retreat is one of many ways she is accomplishing this mission.

Jen is an established leader in the UX field: She is the founder of the mentorship program, webinar program, and short course program for the User Experience Professional Association (UXPA) and is a Board Member of the UX Quality Certification Center (UXQCC).

Jen is a published writer, and some of her books include: Modern Socio-Technical Perspectives on Privacy, Usability Testing for Survey Research, Eye Tracking in User Experience Design.

More about Jen, and Jen on LinkedIn

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